Professional Services
Accounting Software for Professional Services Firms
Bill the work, not the spreadsheet. From time entry to GL — without the handoffs.
Agencies, consultancies, law firms, and engineering practices live and die by their utilisation rate and WIP recovery. IntBooks ships native time-tracking, retainer management, milestone billing, and expense claims — all tied to your GL with real-time profitability per project, per client, per consultant.
Why generic accounting software fails professional services businesses
The professional services accounting problems we hear every week
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Time entry, invoices, and books are three systems
Consultants log time in one tool. The studio manager raises invoices in another. The accountant rekeys it all into a third. Errors, leakage, and disputes follow.
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WIP is invisible until month-end
Without a real-time WIP ledger, you don't know which projects are bleeding margin until the management accounts surface — often weeks too late.
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Retainers leak revenue silently
Monthly retainers, prepaid hour packages, and ongoing care agreements need a deferred revenue model. Spreadsheets get this wrong consistently.
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Milestone billing is a manual chase
When a project pays on milestones, every stage needs an invoice trigger, an approval, and a tie-back to the engagement letter. Manual processes drop balls.
Built for professional services
Purpose-built modules — not generic accounting
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Time tracking & utilisation
Native time entry with project, task, and billable/non-billable flags. Utilisation reports by consultant, by team, by month — straight from the same ledger.
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Retainer & milestone billing
Configure retainers as recurring revenue. Set milestone schedules with auto-triggered invoices on stage approval. Carry-forward unused retainer hours.
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Real-time WIP & profitability
Every time entry hits a WIP account. See profitability by project, client, or partner — in real time, not after the month closes.
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Expense claims & reimbursements
Consultants submit expense claims with receipt photos from mobile. Approvals route through the workflow; reimbursements post directly to payroll or AP.
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Multi-rate cards & resourcing
Different rates per client, per consultant, per project phase. Mix project work with retainer work cleanly on the same engagement.
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MyInvois for B2B services
Real-time MyInvois submission for every invoice. Credit notes, debit notes, and fee adjustments handled within the LHDN schema.
How it works
From setup to month-end close
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Set up engagements
Configure each engagement with its rate card, retainer, or milestone schedule. Link to the client and the partner-in-charge.
- 2
Log time daily
Consultants log time against project and task codes via web or mobile — billable/non-billable, rate, and notes captured in one entry.
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Bill on schedule
Monthly retainers, milestone triggers, and time-and-materials billing all run on auto-pilot. Each invoice goes through MyInvois in real time.
- 4
Close with live profitability
WIP reconciled to GL, utilisation report ready, partner-by-partner profitability available before the month-end review meeting.
Real-world examples
What professional services businesses use IntBooks for
- 10-person digital agency tracking utilisation per consultant and profitability per retainer client
- Law firm billing on hourly + fixed-fee mix with multi-rate cards and trust-account separation
- Engineering consultancy with milestone-billing projects and monthly retainers running in parallel
- Solo accountant managing 50 small-business clients with recurring monthly retainer fees
- Architecture practice triggering stage-payment invoices on project milestone approvals
- Marketing agency invoicing media spend (pass-through) separately from agency fees (revenue)
Core modules used by professional services businesses
Professional Services FAQ
- Can IntBooks handle both retainer-based and project-based billing on the same client?
- Yes. A client can have a monthly retainer engagement (recurring revenue) and one or more project engagements (milestone or time-and-materials billing) running concurrently. Each engagement has its own rate card and revenue recognition rule.
- How is WIP calculated in IntBooks?
- Every billable time entry posts to a Work-in-Progress balance sheet account at the consultant's rate. When you raise an invoice, WIP transfers to revenue. Unbilled WIP is visible by project, client, or partner — in real time, not at month-end.
- Can my consultants log time from their phone?
- Yes. IntBooks has a mobile-friendly web app where consultants can log time, mark entries as billable/non-billable, submit expense claims with receipt photos, and view their utilisation against target.
- How does MyInvois work for professional services firms?
- Every invoice raised in IntBooks submits to MyInvois in real time. For B2B clients, the e-invoice is delivered immediately; for B2C clients (rare in professional services), consolidated monthly submission is available. Credit notes and fee adjustments are also handled within the LHDN schema.
Related reading & services
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Outsourced services
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