Help & support

Help Center

Step-by-step guides for the most common workflows in IntBooks. If you can't find what you're looking for, the FAQ covers the questions Malaysian SME owners ask us most often, and the docs go deeper into configuration and integration topics.

FAQ

The 22 questions Malaysian SME owners ask us most often.

Glossary

Plain-language definitions of LHDN, MyInvois, SST, EPF, MFRS, and every other Malaysian accounting term you'll encounter.

Documentation

Setup, configuration, and integration reference for advanced users.

getting started

  • Getting Started with IntBooks

    A 30-minute setup guide for new IntBooks accounts — sign up, configure your organization, pick a chart of accounts, register for MyInvois, and invite your team.

invoicing

  • Create Your First Invoice

    Step-by-step walkthrough for creating, validating, and sending your first invoice in IntBooks. Covers customer setup, SST classification, MyInvois submission, and customer delivery.

data migration

  • Import Data from Spreadsheets

    Bulk-import customers, suppliers, products, opening balances, and historical transactions into IntBooks from CSV or Excel files. Covers column mapping and balance validation.

banking

  • Connect Your Malaysian Bank Account

    Step-by-step guide for connecting your Maybank, CIMB, Public Bank, RHB, Hong Leong, Bank Islam, Ambank, or OCBC account to IntBooks for automatic statement imports.

  • Reconcile Bank Statements

    Month-end bank reconciliation walkthrough for IntBooks. Covers auto-matching, manual matching, bank rules, opening balance reconciliation, and outstanding-item review.

myinvois

  • Submit an E-Invoice to LHDN MyInvois

    Step-by-step walkthrough for submitting an invoice, credit note, debit note, or refund note to LHDN MyInvois from IntBooks. Covers field validation, signing, UIN retrieval, and rejection handling.

payroll

  • Run Monthly Payroll

    End-to-end walkthrough for running a monthly payroll in IntBooks. Covers EPF, SOCSO, EIS, HRDF, PCB, payslip generation, bank file export, and statutory submissions.

team management

  • Invite Team Members and Assign Roles

    Step-by-step guide for inviting teammates to your IntBooks organization and assigning them the correct RBAC role. Covers role descriptions, permission scopes, and audit trail.